Business Law

Mere Use of "Arbitration" in Clause Doesn't Create Valid Arbitration Agreement

Supreme Court rules that repetitive use of the word "arbitration" in a contract clause doesn't create a valid arbitration agreement when the clause lacks essential elements like finality, binding effect, and neutral adjudicators.

Case Reference: M/S Alchemist Hospitals Ltd. vs M/S ICT Health Technology Services India Pvt. Ltd. (Civil Appeal No. ...... of 2025) Decided by: Supreme Court of India Date: November 06, 2025

❓ Questions

CAN A CLAUSE THAT REPEATEDLY USES THE WORD "ARBITRATION" BUT LACKS ESSENTIAL ELEMENTS BE CONSIDERED A VALID ARBITRATION AGREEMENT UNDER SECTION 7 OF THE ARBITRATION AND CONCILIATION ACT, 1996?

✅ Answer

NO. The Supreme Court ruled that mere use of the word "arbitration" in a contract clause is not sufficient to create a valid arbitration agreement. The clause must demonstrate clear intention to refer disputes to arbitration and be bound by the decision, along with other essential elements like finality, binding effect, and neutral adjudicators.

⚖️ Understanding the Legal Principles

🔹 Substance Over Form in Arbitration

  • Arbitration agreements are judged by substance, not just form
  • Mere use of the word "arbitration" is not decisive
  • The A&C Act acknowledges arbitration agreements based on essence
  • Party autonomy and intention are paramount

🔹 Essential Elements of Arbitration Agreement

  • Decision of tribunal must be binding on parties
  • Parties must intend to be bound by the decision
  • Process must have element of finality
  • Adjudicator must be neutral and impartial

🔹 What Makes Clause 8.28 Invalid

  • No indication that "arbitration" was final and binding
  • Parties could approach courts if not resolved in 15 days
  • Chairmen of parties themselves as "arbitrators"
  • No neutral third-party adjudicator

🔹 Section 7 Requirements

  • Agreement to refer disputes to arbitration
  • Disputes must be in connection with defined legal relationship
  • Agreement must be in writing
  • Clear intention to arbitrate, not just possibility

📜 The Disputed Clause 8.28

"8.28 – Arbitration

The parties shall attempt in good faith to resolve any dispute arising out of or relating to this Agreement promptly by negotiation between executives, who have authority to settle the controversy and who are at a higher level of management, than the persons with direct responsibility for administration of this Agreement.

If the matter is not resolved by negotiation pursuant to paragraph above, then the matter will proceed to mediation as set forth below:

Any dispute, controversy or claim arising out of or relating in any way to the Agreement/the relationship, including without limitation, any dispute concerning the construction, validity, interpretation, enforceability or breach of the Agreement, shall be resolved by arbitration through senior management comprising respective Chairmen of the two parties (Arbitrators). Should the dispute not be resolved within fifteen (15) days after arbitration, the complaining party shall seek remedies through the courts of law. The demand for arbitration should be made within a reasonable time (maximum 60 days) after the dispute or matter in question has arisen."

🧭 Your Action Plan: Valid Arbitration Agreements

📝 How to Create Valid Arbitration Clauses

✅ Include Essential Elements

  • Explicitly state disputes shall be referred to arbitration
  • Specify that arbitrator's decision will be final and binding
  • Define scope of disputes covered by arbitration
  • Include proper procedure for arbitrator appointment

✅ Ensure Neutral Adjudication

  • Specify neutral third-party arbitrator
  • Avoid designating parties' own representatives
  • Include procedure for challenging arbitrator bias
  • Follow Section 12 requirements for independence

✅ Avoid Common Pitfalls

  • Don't use ambiguous language about arbitration
  • Avoid clauses that allow court access after arbitration
  • Don't designate biased or partial adjudicators
  • Avoid clauses requiring further consent for arbitration

⚖️ Key Legal Provisions to Reference

Legal Provision What It Means Application in This Case
Section 7
Arbitration and Conciliation Act, 1996
Defines what constitutes an arbitration agreement Clause 8.28 failed to meet essential requirements of Section 7
K.K. Modi vs K.N. Modi
(1998) 3 SCC 573
Established 6 essential attributes of arbitration agreement Cited by Supreme Court to analyze Clause 8.28 validity
Jagdish Chander vs Ramesh Chander
(2007) 5 SCC 719
Clarified when arbitration clauses are valid Used to determine if Clause 8.28 created binding obligation
Mahanadi Coalfields Ltd. vs IVRCL AMR JV
(2022) 20 SCC 636
Mere use of "arbitration" in title not sufficient Precedent for substance over form approach

📘 Key Legal Terms Explained

Arbitration Agreement

An agreement by parties to submit to arbitration all or certain disputes which have arisen or which may arise between them in respect of a defined legal relationship.

Party Autonomy

The fundamental principle that parties are free to determine how their disputes will be resolved, including choice of arbitration.

Final and Binding

The characteristic of arbitral awards that makes them conclusive and enforceable, with limited grounds for challenge.

Neutral Adjudicator

An impartial third party who decides disputes between parties, without bias toward either side.

🚨 What to Avoid in Arbitration Clauses

❌ Don't Use Ambiguous Language

  • Don't say "parties may refer to arbitration" - use "shall"
  • Avoid clauses that contemplate further agreement
  • Don't mix mediation and arbitration without clarity
  • Avoid allowing court access after arbitration fails

❌ Don't Designate Biased Adjudicators

  • Don't appoint parties' own representatives as arbitrators
  • Avoid clauses with no procedure for neutral appointment
  • Don't ignore Section 12 independence requirements
  • Avoid clauses that create deadlock in appointment

💡 Core Takeaway from the Supreme Court

"Mere use of the word 'arbitration' in a clause of an agreement is not clinching or decisive. Section 7 presupposes an express intention of the dispute/difference being resolved through arbitration and mere reference to the term is not sufficient to meet this threshold. The A&C Act acknowledges the existence of an arbitration agreement based on its substance rather than its form."

This judgment reinforces that courts will look beyond the label "arbitration" to examine whether the clause actually creates a binding obligation to arbitrate with all essential elements present. It protects parties from being forced into arbitration when they never truly agreed to it.

📞 When to Seek Professional Help

👨‍⚖️ Arbitration Lawyer Essential For

  • Drafting valid and enforceable arbitration clauses
  • Challenging invalid arbitration agreements in court
  • Complex commercial contracts with dispute resolution clauses
  • International arbitration agreements
  • Appeals against incorrect interpretation of arbitration law

📝 You Can Handle With Support

  • Basic understanding of arbitration clause requirements
  • Identifying obvious defects in arbitration clauses
  • Initial assessment of whether clause might be invalid
  • Understanding basic legal principles from this judgment
  • Monitoring contracts for problematic dispute resolution clauses

⚠️ DISCLAIMER

This content is for informational purposes only and does not constitute legal advice. Consult a qualified legal professional for specific legal guidance. The information provided is based on judicial interpretation and may be subject to changes in law.

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This analysis decodes a complex arbitration judgment to help businesses and individuals understand what makes arbitration clauses valid and enforceable under Indian law.